Pro-active 24x7x365 Network Management & Support
The Veroxity Network backbone is monitored and maintained through Veroxity's state-of-the-art Network Operations Center, which constantly reviews the status of all network elements, at all times. A comprehensive network operations environment monitors circuits and traffic patterns via sophisticated software and multi-router traffic graphic to maximize network performance and reliability.

Service Highlights

• Proactive Service 


Not a call center, staffed by optical engineers, not call center agents - 98% of our calls are outbound and are within 5 minutes of an event.



• Automated Fault Correlation / Isolation Technology 
  

Correlates trap storm to root cause in 30 seconds (hence above). A trouble ticket is automatically populated and made available to the NOC engineer and to the customer.



• Optical Expertise
  

We not only build optical networks but also support optical platforms, channel extension, and fibre channel switches from multiple vendors.



• 24x7x365 Management & Monitoring
  

We provide end-to-end network management of your services regardless of the time of day.



• Single Point of Accountability 
  We coordinate end-to-end problem resolution, whether the issue is fiber, hardware, or non-active network elements including patch panels, etc.